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Privacy Policy

Effective Date: March 2026

Data Controller

The data controller responsible for your personal data is:

VectorLab ApS CVR: DK46341732 Gormsvej 2, 4000 Roskilde, Denmark Email: info@vectorlab.dk Phone: +45 60147023

Information We Collect

We collect the following categories of personal data:

Information you provide directly: Name, email address, phone number, company name, and any other information submitted through our contact forms or during project engagements.
Information collected automatically: IP address, browser type, operating system, pages visited, time spent on our site, and referring website.

We process your personal data based on the following legal grounds:

Consent (Art. 6(1)(a)): When you submit a contact form or subscribe to communications.
Contract performance (Art. 6(1)(b)): When processing is necessary to fulfill a consulting agreement.
Legitimate interest (Art. 6(1)(f)): For website analytics and improving our services, provided this does not override your fundamental rights.
Legal obligation (Art. 6(1)(c)): When required to comply with Danish or EU law, including accounting and tax obligations.

How We Use Your Information

To respond to your inquiries and provide our IT, software, and AI consulting services
To manage and deliver ongoing projects
To send project-related communications
To improve our website and services
To comply with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies on our Website:

Essential Cookies: Required for the operation of our Website.
Analytics Cookies: Help us understand how you use our site. We use privacy-friendly analytics in compliance with GDPR.

You can manage your cookie preferences through your browser settings. For more information on cookies, visit aboutcookies.org.

We do not sell, rent, or trade your personal information. We may share your data with:

Data processors: Third-party service providers that process data on our behalf under a Data Processing Agreement (DPA) in accordance with Article 28 GDPR.
Legal authorities: When required by Danish or EU law, or to protect our legal rights.
Business transfers: In case of a merger, acquisition, or sale of assets, with prior notification.

International Data Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place as required by Chapter V of the GDPR, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures in accordance with Article 32 GDPR to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specifically:

Contact form submissions: 2 years after last interaction
Project-related data: 5 years after project completion (in accordance with Danish bookkeeping requirements under Bogforingsloven)
Analytics data: 26 months

Under the GDPR, you have the following rights regarding your personal data:

Right of access (Art. 15): Obtain a copy of your personal data.
Right to rectification (Art. 16): Correct inaccurate or incomplete data.
Right to erasure (Art. 17): Request deletion of your data (“right to be forgotten”).
Right to restrict processing (Art. 18): Limit how we process your data.
Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
Right to object (Art. 21): Object to processing based on legitimate interest.
Right to withdraw consent (Art. 7(3)): Withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@vectorlab.dk. We will respond within 30 days.

Right to Lodge a Complaint

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

Datatilsynet Carl Jacobsens Vej 35 2500 Valby, Denmark Email: dt@datatilsynet.dk Website: datatilsynet.dk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

VectorLab ApS CVR: DK46341732 Email: info@vectorlab.dk Phone: +45 60147023 Address: Gormsvej 2, 4000 Roskilde, Denmark